Question 1

How much does it cost to hire you?

Accepted Answer

In most consumer-protection cases, the law requires the company that broke the rules to pay your attorney's fees. That means our representation usually costs you nothing out of pocket. We'll always be clear about this before you agree to anything.

Question 2

How do I know if I actually have a case?

Accepted Answer

The fastest way is our free case review. You answer a few questions, an attorney reviews your situation, and we tell you honestly where you stand. There's no cost and no obligation.

Question 3

What should I do if a collector keeps calling me?

Accepted Answer

Write down the dates, times, and what was said. Save voicemails and texts. Don't feel pressured to pay on the spot. Then reach out to us — those records can be powerful evidence.

Question 4

Can they really call my job or my family?

Accepted Answer

Generally, no. The FDCPA sharply limits when and how a collector can contact third parties about your debt. If they've been calling your employer, relatives, or neighbors, that may itself be a violation.

Question 5

Do the robocall laws apply to text messages?

Accepted Answer

Yes. The TCPA covers autodialed and marketing text messages to your cell phone, not just voice calls. Unwanted spam texts can be worth $500 to $1,500 each.

Question 6

How long do I have to act?

Accepted Answer

Deadlines (statutes of limitations) vary by claim — often one to two years — and they start running from the violation. Because delay can cost you the claim entirely, it's best to reach out as soon as possible.

Question 7

Is my information kept private?

Accepted Answer

Yes. Everything you share with us is confidential. We will not spam you and we will never sell your information.

Question 8

Do you only help people in Georgia?

Accepted Answer

The Prado Law Firm is based in Atlanta and represents consumers throughout the State of Georgia — including metro Atlanta, Fulton, DeKalb, Gwinnett, Cobb, and surrounding counties. Federal laws like the FDCPA, TCPA, and FCRA apply nationwide, so if you're unsure whether we can help with your situation, ask us during your free case review.

Question 9

What kinds of debt collector and robocall cases do you handle?

Accepted Answer

We focus on consumer protection: debt collector harassment under the Fair Debt Collection Practices Act (FDCPA), illegal robocalls and spam texts under the Telephone Consumer Protection Act (TCPA), and credit report errors under the Fair Credit Reporting Act (FCRA). We represent people — not banks, lenders, or debt buyers.

Question 10

Do you speak Spanish?

Accepted Answer

Yes. Hablamos Español. You can complete your free case review and work with our team in English or Spanish, whichever you're most comfortable with.

Frequently asked questions

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