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Collection calls from Encore Capital Group?

Encore Capital Group is a debt collection agency, which receives a lot of consumer complaints to our law firm for debt harassment. Find out who they are, why they might be calling, and how you can stop them.

Who they are:

Encore Capital Group is a publicly traded company (NASDAQ:ECPG) which works in 14 countries around the world. The behemoth is based in San Diego, California. They also have offices Arizona, Minnesota, Michigan, Pennsylvania, Virginia, and Puerto Rico, along with offices outside the U.S. Encore Capital Group is the biggest non-private debt purchaser in the U.S. Its important U.S. subsidiaries are Midland Credit Management, Asset Acceptance, Ascension Capital Group, Midland Funding, and Atlantic Credit & Finance all similar collection agencies.

Violations / Government Actions:

In 2015, New York’s Attorney General reach a settlement with the debt purchaser for getting more than 4,500 legal conclusions about $18 million in time-barred debt. That same year, the Consumer Financial Protection (CFPB) Bureau declared that Encore Capital Group bought faulty loans with inadequate documentation and used false statements and imitation court records to collect from customers. The approval degree included a provision to refund $42 million to consumers and pay a penalty of $10 million.

The Most Complained about Agency by the CFPB in 2017 - 354 Complaints!

As of April 2017, the Better Business Bureau reported 484 closed Midland Credit Management complaints over the previous few decades, including 105 closed Midland Credit Management complaints over the past 12 months. Additionally, Justia lists 21 Encore Capital Group complaints filed in federal court in the past year alleging violations of the Fair Debt Collection Practices Act, one alleging violations of the Fair Credit Reporting Act, and one alleging violations of the Telephone Consumer Protection Act.

Numbers Used:

Like many debt collectors, Encore Capital Group calls from several different phone numbers. Consumers have reported getting debt collection calls from:


Encore Capital Group is notorious for its abusive and misleading collection tactics. If you are receiving calls from Encore Capital Group call us today!

Your debt harassment checklist:

  • You are receiving multiple calls per week from third party collection agencies

  • You are receiving early morning or late night calls from debt collectors

  • You are recieving calls at work from a debt collection agency

  • Debt collectors are calling your friends, neighbors, or coworkers

  • Collectors are threatening you with violence, lawsuit, or arrest

  • A debt collector attempts to collect more than you owe

  • You are being threatened with negative credit reporting

  • A debt collector attempts to intimidate you

  • Criminal accusations are being made towards you

  • Use of obscene language during an attempt to collect

  • Automated robocalls are being made to your phone in an attempt to collect

If you are being harassed by debt collectors, complete our form for a FREE case evaluation. Or to speak with a representative directly and immediately!


At The Prado Law Firm, we can help!



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